Refund & Return Policy
✅ Returns
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Accompanied by a receipt or proof of purchase
💰 Refunds
- Once we receive your return, we will inspect the item and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original payment method.
- Refunds typically take 5–10 business days to appear, depending on your card issuer.
📌 Please note: Original shipping costs are non-refundable, unless the return is due to our error (e.g., defective or incorrect item).
🔄 Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [email protected] before sending it back.
🚚 Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or we made an error.
- We recommend using a trackable shipping service or purchasing shipping insurance — we cannot guarantee we will receive your returned item.
📩 How to Initiate a Return
- Email our support team at [email protected] with your order number and the reason for return.
- We will provide return instructions and a shipping address.
- Once we receive and inspect the item, we’ll notify you about the refund status.
🛡️ Questions?
If you have any questions about our return and refund policy, please contact us:
Email: [email protected]